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Testimonials

Stories From Customers We’ve Helped Along the Way

LaCassa Plumbing

4.8

Based on 505 reviews

review us on

Collins Whitfield

21:03 23 Jan 26

LaCassa Plumbing not only performs quality work for your home, they also provide that same top notch skill to your business location. As a commercial general contractor, they were my first choice to install the plumbing at Gracie Barra’s Naperville Jiu Jitsu gym. As a home owner, they’re my first call when I’m in over my head with a plumbing issue. There have an office in Downers Grove and Naperville. 10/10, highly recommend.

Nancy Ghanma

18:53 23 Jan 26

The two great gentlemen came to the store and we were happy the owner was one of them. They took care of the sewer job and did a great job! They cleaned and refreshed the bathroom after completing the work and highly recommend using this company. Will use them again in the future. Thanks Mike and Carmen

Jonathan La Berg

16:45 22 Jan 26

Mike and Carmen were both incredibly helpful in solving my issues with two toilets that needed repair. They walked me through my options after assessment and provided recommended solutions. Additionally, they completed the repairs quickly and effectively. I will definitely continue to use them going forward.

Ellen B

02:34 22 Jan 26

Our regular plumber wasn't available for an after hours call and after many phone calls to various plumbers, LaCassa answered. They were prompt, professional, easy to work with and did great work! I highly recommend hiring them for your plumbing needs.

Tim K

21:04 16 Jan 26

Mike and Carmen did an amazing job! They were reasonably priced and very thorough. My basement drain was backing up from the sewer and they got everything cleared out of the main sewer line. They ran into some issues that they thought may cause problems in the future and they spent hours more than they needed to making sure everything was able to flow properly. 10 stars!

R M

01:10 13 Dec 25

Danny was our guy and he was early (by 1.5hrs), polite, knowledgeable, and fast without cutting corners. The man wiped up his shoe prints from our entryway bc of the snow and salt. He explained things clearly and gave advice for caring for my plumbing in the future and then calmly repeated it to my mother 5 minutes later. The price was comparable to others which seems high to me but what can you do? Take care of Danny he's a good employee (Invoice #15786)

Carlie Martin

16:32 27 Nov 25

Danny was on time, efficient, knowledgeable, and helpful! He saved us from a Thanksgiving nightmare with no sink! He educated us on how to move forward to avoid future issues. Thank you Danny! So helpful- highly recommend!

Marjorie Daugherty

22:48 26 Nov 25

Danny came to do the yearly check of the sub pump. Mine was old and needed to be replaced. He took the time to explain everything and had photos from basement to show me. I have walking challenges. He shared the info and showed different options of a new pump. I selected one and he told me how it worked and what I needed to be aware of. He ordered the pump and we set a time to install.
He then continued to do the 40 water checks.
He explained things to watch for and gave hints to keep all the water pipes in good shape.
He was pleasant and helpful. He did a great job! He was efficient and respected my home being careful and left no mess. Great overall experience with La Cassa Pluming and Danny.
I look forward to working with him on my next check.

Theresa Softcheck

21:54 24 Nov 25

Super nice and informative.

Ronald Vlk

01:15 15 Nov 25

Mike was wonderful, found a few other items that will need repair in the future. No pressure to add to todays call. He explained everything in detail, and left the area neater then when he came. Will definitely have LaCassa Plumbing back in the spring to do the other tasks that were suggested. Hopfully I can have Mike back!!!!! Great job!!!!

D Key

14:05 12 Nov 25

Great service and professionalism. Highly recommend!

Daniel Greene

17:42 11 Nov 25

Excellent service. Personnel very knowledgeable. Performed work in a timely manner. Will definitely use again.

Jesus Parra

00:06 11 Nov 25

Very detail oriented and he explained what he was going to do to fix my toilet and they why behind it. He took his time to answer all of my questions. I will definitely be using LaCassa plumbing for all my needs!! Highly recommend!!

Lou Cassara

18:01 03 Oct 25

Carmen always does a very complete, thorough, and professional job. We’ve worked together for years, and I wouldn’t use anyone else for my plumbing needs. You get what you
Pay for.

Angela Coyne

15:40 01 Aug 25

LaCassa Plumbing did a fantastic job installing our new bathroom vanity. They were professional, on time, and extremely efficient. The workmanship was clean and precise, and they left the space spotless when they were done. It’s rare to find a company that’s both reliable and easy to work with—highly recommend!